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After my wife's new car was hit by another driver, it looked like new when the repairs were completed but we knew that it was still not right. We were fortunate to meet an agent for EAG and he described the diminished value services offered by Expert Appraisal Group. Even though the accident happened nearly 2 years ago, we settled for the exact amount appraised as the vehicle's diminished value.

What can I say, Expert Appraisal Group is awesome. For my claim in particular I initiated the appraisal clause with my insurance company. Theron walked me through the entire process and was there every step of the way. He made sure that my insurance company payed the appropriate amount. Not only was he very professional, but he operated with a high degree of empathy and and integrity. There was never a time where he didn’t keep his word or remain consistent. You can definitely count on him to be get the job done!

Highly Highly recommend! No need to even look elsewhere. Theron will make the entire process easy to understand, easy to navigate, and easy to complete. He was able to assist me and make the entire process seamless. He stayed cool and collected even with a crabby insurance adjuster! He even assisted a family member of mine and helped them navigate the process as well. Great guy, great operation, definitely recommend!

This needs to be anyone's first call when trying to assess diminished value in your vehicle. Mr. Williams is quick to respond, extremely professional, and an expert in the field. He was open and honest, and I could not think of a better point of contact!

Expert Appraisal Group is A+. Theron Williams is truly an expert in the field. The appraisal report was professionally prepared and accurate. Mr. Williams assisted me throughout the process and pointed out the weaknesses in the insurance company’s analysis that caused their lowball offer. By working with Mr. Williams, we were able to increase the original offer by 64%! I strongly recommend Expert Appraisal Group should you need to file a Diminished Value claim.

I didn't know this service existed, but it just makes sense. The expert appraisal group made sure the insurance company was held accountable for my actual loss of value, not just the cost of repairs. I tell all my friends about this now. Thank you!